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FREQUENTLY ASKED QUESTIONS (FAQ)

Q: What kind of payment options do Yebo Recipe offer ? 

 

 Yebo Recipe offers a variety of payment options as below:

METHOD 1: CREDIT CARD ​

METHOD 2: Online Banking Transfer​
METHOD 3: BANK-IN

After bank-in, please email us the scanned copy of the payment slip with the following details:

  1. Order reference no.

  2. Your name and contact no.

  3. Payment amount

  4. Date and time of bank in

Q: I have signed up to Yebo Recipe but cannot login with my password. Why ?

One of the possible problem is that your account is not verified. A email with verification link had been sent to your registered email address for verification, please click on the verification link to activate your account. If you no recieved verifucation email, this is maybe incorrect email, you may register again with correct email.

Q: Can I buy from Yebo Recipe without creating an account ?

Yes is possible. You can make your order via email to inform us. However we strongly recommand you to create account, once you have created an account with us, it will be easier for you to shop with us next time and check your shipping address and purchase record. Just use your login (your email address) and password next time you shop with us. All your personal and address information will be automatically retrieved from your account.

 

Q: Are the products offered at Yebo Recipe original since we get so much discount?

Yes! we promise you that every product that are being group sold is 100% authentic. Providing you with the highest quality service and original goods is our top priority. Beauty products for you at low prices with many great deals you will love! 

Q: Why is my order cancelled?

Yebo Recipe reserves the right to cancel or modify any order if a customer’s purchase behaviour is seen to be suspicious or potentially fraudulent. If you have an enquiries, kindly contact our Customer Service via yeborecipe@gmail.com

About Us 

 

Yebo Recipe is an online beauty store that offers products including haircare, skincare and cosmetics. With continuous improvement in mind, we strive to provide quality products, professional consultation, convenience and satisfaction to our customers.

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Contact Us 

 

Yebo Recipe Sdn Bhd

No. 13A, Jalan Airport,

64000 Sepang,

Selangor, Malaysia.

Tel: +6017-7710585

Operating Hours

 

Monday - Friday (Except Public Holiday)

9.00 am - 5.00 pm

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